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Bilingual Physical Security Incident Reporting Specialist

This is an 8-month contract role. Works onsite at our client’s Toronto, Ontario office.

Job Description:

This role involves working within the Physical Security - Incident Reporting Centre (IRC) to ensure the safety and security needs of the Bank are met. The position requires reporting and triaging security-related incidents, monitoring threats, and ensuring departmental goals are achieved.

Responsibilities:

- Monitor for and identify threats, trends, and incidents affecting security

- Write detailed reports with an understanding of critical incident escalation

- Handle sensitive and confidential information

- Consult on policy and procedure documentation

- Coordinate security guards as needed

- Monitor access control systems and respond to alarms or breaches

- Liaise with emergency services during emergencies

- Conduct open-source research for intelligence products

- Support process improvement opportunities

Bilingual Physical Security Incident Reporting Specialist - Mandatory Skills:

- Customer service experience

- Bilingual in French and English

- Relevant work experience in a security or call center environment

- Proficiency with Microsoft Office Suite

- Strong documentation and report writing skills

- Ability to work in a 24-hour department

- Strong attention to detail

Bilingual Physical Security Incident Reporting Specialist – Nice-to-Have Skills:

- Experience in contact call center or dispatch operations

- Banking experience

- Shift work experience in a 24-hour operation

- Strong communication skills

- Problem-solving abilities

Role Description

This is a full-time on-site role as a Security Guard at the Centre for Addiction and Mental Health in Chilliwack, BC. The Security Guard will be responsible for maintaining a safe and secure environment by patrolling and monitoring premises, inspecting buildings, equipment, and access points, and controlling access to facilities.

Qualifications

• Excellent observation and surveillance skills
• Strong communication and interpersonal abilities
• Ability to handle emergency situations calmly and effectively
• Physical fitness and stamina to perform security duties

We are committed to connecting Canadians through unique partnerships, our world-class network and content Canadians love—and our innovative team is growing. We are looking for dedicated team members to join our Corporate team who have a genuine passion for making positive impacts on customers and the communities where we live and work. We have a variety of business units with exciting and meaningful work waiting for you, including Communications, HR, Legal and Corporate Affairs, Supply Chain, Finance, and Real Estate. If you are considering your next step, we have exciting opportunities waiting for you. Come build a rewarding career at Rogers and be a driving force behind our success story!

We’re looking for engaging Campus Security Guards to provide outstanding service to customers, employees, and clients, while assisting with traditional security challenges. Your protective nature and attention to details will play an important role in our success. Here, your work is appreciated as much as your individuality and you will be supported in all of your efforts.

What you'll be doing:

• Ensure security and safety of all property, clients, and employees
• Welcome and acknowledge patrons according to the company standards
• Provide access control for the property
• Protect the property by performing patrols and reporting hazards and deficiencies
• Ability to complete detailed incident reports
• Effectively use security equipment, i.e. radios, cameras, printers, computers, and electronic lock systems
• Operate as a member of the Emergency Response Team
• Reporting occurrences of accidents, complaints, criminal activity, and crisis situations
• Inputting of all actions in an electronic Shift Activity Log
• Exposure to Fire, and Life & Safety systems
• Available to work all shifts including holidays, weekends, nights, and evenings
• Perform other duties as assigned

What you'll bring:

• Prior work experience in a high-paced customer service-oriented environment
• A history of thriving in stressful situations
• Valid provincial Security Guard Licence
• Valid First Aid, CPR level C, AED certifications
• Knowledge and application of Municipal, Provincial, and Federal statutes with attention to the Trespass to Property Act
• WHMIS and other safety courses an asset
• CCure and IndigoVision experience preferred
• Experience with Microsoft Office Suite (Word, Excel, PowerPoint)

​To protect our people, brand and assets, a pre-employment background check will be conducted. As part of our selection process, all candidates must clear a criminal background check. Additionally, a credit check and drivers abstract may be required depending on the role. ​

Schedule: [[req_RogersFullPartTime]]
Shift: Flex Time
Length of Contract: Not Applicable (Regular Position)
Work Location: 1 Mount Pleasant (083), Toronto, ON
Travel Requirements: Up to 10%
Posting Category/Function: Digital & Program Management
Requisition ID: 324157

 
At Rogers, we believe the key to a strong business, is a diverse workforce where equity and inclusion are core to making everyone feel like they belong. We do this by embracing our diversity, celebrating our different perspectives, and working towards creating environments that empower our people to bring their whole selves to work. Everyone who applies for a job will be considered. We recognize the business value in creating a workplace where each team member has the tools to reach their full potential by removing any barriers for equal participation. We work with our candidates who are experiencing a disability throughout the recruitment process to ensure that they have what they need to be at their best. Please reach out to our recruiters and hiring managers to begin a conversation about how we can ensure that you deliver your best work. You matter to us! For any questions, please visit the .

Posting Notes: Corporate

We are North America's leading security and facility services provider with approximately 300,000 service personnel. At Allied Universal(R), we pride ourselves on fostering a promote from within culture. There are countless examples of individuals who began their career as Security Professionals and today hold positions on our senior leadership team. We offer medical, dental and vision coverage, life insurance, employee assistance programs, company discounts, perks and more for most full-time positions!

Allied Universal is seeking Professional Security Guard in London, Ontario. 

Job Title : Security Professional 

Job Location : Sudbury, ON

Job Type : Full-Time

Pay Rate : $ 21.73 per hour 

Shifts: Thursday - Saturday - 8 AM - 8 PM 

Requirement :

• Familiarity with access control systems and alarm  .
• Experience with report writing and note-taking.
• Knowledge of CCTV monitoring systems.
• Valid Ontario security guard license and Driving License.
• Must be eligible to work in Canada for 40 hours per week.
• First Aid and CPR
• Must be at least 18 years old.
• High school diploma or equivalent/GED or equivalent work experience

Specific Duties Performed and Essential Functions :

• Access control for the facility/area
• Present a polished, professional, customer friendly image at all times
• Ability to manage conflicts and incidents and to deescalate
• Patrolling and following protocols as per the post orders, which may include indoor or outdoor patrols, manage the movement of guests at various points throughout the property etc.
• Ensure that the facility’s safety and emergency procedures are followed in response to fire alarms and other site Emergencies
• Undertake site specific training, follow direction and guidance from Site Supervisor or Manager
• Demonstrate good judgment, common sense and decision-making ability, particularly when required to take charge and direct others in emergencies or other incidents
• Meticulous record keeping, report writing, observation skills excellent verbal and written communication skills
• Operate/monitor security room equipment, Completion of site required training

Benefits :

• Opportunities for career growth and advancement.
• Comprehensive health and dental benefits
• Paid training and development programs.

Disclaimer :

As part of our standard hiring process, all candidates being considered for employment with Allied Universal are required to undergo a background check. This background check may include, but is not limited to, criminal history, employment verification, education verification, and professional references.

Working assigned shifts, you will be responsible for patrolling the campus and monitoring surveillance cameras and completing written reports.

You will be expected to perform regular patrols and interact with client staff to provide direction and promote good customer service while providing a security presence.

Position: Part-Time Security Guard

Site: DynaCare

Site Address: 245 Pall Mall Street, London, ON N6A 1P4

Overtime Method: Averaging Agreement – calculating after 88 hours bi-weekly

Hours: Thursday, Friday & Saturday 2300-0600hrs

Payrate: $18.00/hr

Posting Date: May 16, 2025

Internal Closing Date: May 23, 2025
External Closing Date: June 16, 2025

Key responsibilities:

• Implement security measures to protect property, control access to sites, patrol assigned areas to monitor activities and ensure client rules and regulations are followed
• Maintain written reports
• Perform security checks and liaise with client staff
• Maintaining a positive, productive work environment through collaboration.
• Cooperate with local law enforcement, emergency services, and other authorities when necessary.
• Ensure all safety equipment is properly maintained and ready for use.

Prerequisites:

• Valid Security License for the province of Ontario
• Valid First Aid & CPR - Level C (from a WSIB-approved vendor)
• English (oral and written) fluency is a must
• Previous experience in security, law enforcement, or a related field preferred.
• Must be able to provide certifications in Use of Force (UOF) and Management of Aggressive Behavior (MOAB)
• Applicants lacking these certifications can opt into Paladin's UoF/MOAB training program prior to their onboarding training to ensure they meet the requirements of the position. Please be aware: The UoF/MOAB training is not paid as it is a pre-requisite; however, Paladin will cover all of the costs of the training with a 6-month commitment to the position/availability
• Authorized to legally work in Canada

Why choose Paladin?

• Opportunities for training and professional development.
• Competitive salary and benefits package.
• Free Uniforms
• Security license reimbursement
• Dry cleaning & hemming/tailoring allowance
• Paid vacation & sick days
• Additional perks

"If you're excited about the opportunity to work with Paladin Security but don't meet every single qualification listed, don't let that stop you from applying. You may be the ideal candidate for this role or another within our organization. We're always looking for great talent to join our team and contribute their unique strengths."

Position Details:

Position: | Part-Time Security Guard

Site: | Windsor Regional Hospital - Ouellette Campus Access Control

Address: 1030 Ouellette Ave, Windsor, ON N9A 1E1

Averaging Agreement: Overtime is Averaging Agreement (AA) after 88 hours

Hours: | Saturday and Sunday (1600-0000)

Payrate: | $ 22.07/hour

Posting Date: May 14, 2025

Internal Closing Date: May 21, 2025

Key responsibilities:

• Patrol Hospital Grounds: Conduct regular rounds of hospital premises, including parking areas, hallways, patient rooms, entrances, and exits, to ensure the safety and security of the site. Daily lock and unlock of facilities.
• Access Control: Monitor and control entry points to the hospital, ensuring that only authorized individuals are allowed access to restricted areas.
• Inspect and screen bags or cargo using equipment of hands
• Perform searches of passengers with tools or by hand
• Monitor and screen passengers through screening checkpoints and other procedures
• Provide Customer Service: Greet and assist visitors, patients, and hospital staff. Provide directions and ensure that guests adhere to hospital policies and procedures.
• Conflict Resolution: De-escalate tense situations, resolve conflicts, and ensure that all interactions are handled calmly and professionally.
• Report Writing: Document daily activities, incidents, or accidents accurately. Complete reports on incidents, breaches, and security concerns.
• Collaboration with Hospital Staff: Work closely with hospital staff and local law enforcement to provide a coordinated security effort and ensure the safety of all parties involved.
• Enforce Hospital Policies: Ensure that hospital policies, including visitor and patient protocols, are followed. Address any violations in a manner that upholds hospital safety standards.

Prerequisites:

• Valid Security License for the province of Ontario
• Valid First Aid & CPR - Level C (from a WSIB-approved vendor)
• Diploma in Police Foundations, Protection Security & Investigations, Border Services, or Criminology is required
• Covid Vaccine two doses
• Immunization records for Mumps, Measles, Rubella, Varicella and two step TB skin test
• English (oral and written) fluency is a must
• Must be able to provide certifications in Use of Force (UOF) and Management of Aggressive Behavior (MOAB)
• Applicants lacking these certifications can opt into Paladin's UoF/MOAB training program prior to their onboarding training to ensure they meet the requirements of the position
• Please be aware: The UoF/MOAB training is not paid as it is a pre-requisite; however, Paladin will cover all of the costs of the training with a 6-month commitment to the position/availability
• Authorized to legally work in Canada

If you don't have immunization record, click on the link below to know how to get it:

Click on the link below to download Paladin Immunization form. Please be advised that this form must be completed and signed by a Doctor in Ontario:

Ready to suit up as a Surveillance Security Guard

What matters most about a role like this is your sharp eye, capturing every detail as you scan a series of screens. Tell us about your strong observation skills with attention to detail.

As a Surveillance Security Guard, you will be the person spotting threats before they escalate in environments such as a security operations centre , call centers, parking gatehouses, etc.

Shift Schedule:

Monday to Friday: 16:00 - 00:00

What's in it for you?

• Competitive hourly wage of $18.00+ comprehensive benefits
• We will invest in you, covering the costs of continuing education through GardaWorld Academy
• Flexible schedules with various shifts available
• Career growth opportunities at GardaWorld
• Full-time & part-time opportunities
• Uniform provided at no cost

Responsibilities for Surveillance Security Guard

• Monitor security systems to detect any suspicious activity
• Document observed events and incidents, writing detailed reports
• Respond quickly to incidents or potential threats
• Conduct regular patrols to ensure the safety of the premises
• Control access to secure areas and verify the identities of visitors
• Analyze security systems to identify potential vulnerabilities or malfunctions
• Collaborate with law enforcement in case of serious situations or emergencies

Qualifications for Surveillance Security Guard

• Be authorized to work in Canada
• Hold a valid security license
• First aid certification required
• Strong report writing skills
• Good eyesight and excellent abilities to maintain focus
• Strong proficiency with technology

Apply today – this could be more than a job! 26% of our corporate employees started as frontline workers. If you’re ambitious with an entrepreneurial spirit – someone who wants to be a GardaWorld Ambassador – a promising career awaits you!

Ready to suit up as a Surveillance Security Guard

What matters most about a role like this is your sharp eye, capturing every detail as you scan a series of screens. Tell us about your strong observation skills with attention to detail.

As a Surveillance Security Guard, you will be the person spotting threats before they escalate in environments such as a security operations centre , call centers, parking gatehouses, etc.

Shift schedule:

Saturdays and Sundays - Rotational schedule (2 weeks days, 2 weeks nights)

Timings: 

0000-1200 (nights) / 1200-0000 (days)

What's in it for you?

• Competitive hourly wage of $18.88+ comprehensive benefits
• We will invest in you, covering the costs of continuing education through GardaWorld Academy
• Flexible schedules with various shifts available
• Career growth opportunities at GardaWorld
• Full-time & part-time opportunities
• Uniform provided at no cost

Responsibilities for Surveillance Security Guard

• Monitor security systems to detect any suspicious activity
• Document observed events and incidents, writing detailed reports
• Respond quickly to incidents or potential threats
• Conduct regular foot and vehicle patrols to ensure the safety of the premises
• Control access to secure areas and verify the identities of visitors
• Analyze security systems to identify potential vulnerabilities or malfunctions
• Collaborate with law enforcement in case of serious situations or emergencies

Qualifications for Surveillance Security Guard

• Be authorized to work in Canada
• Hold a valid security license
• First aid certification required
• Strong report writing skills
• Good eyesight and excellent abilities to maintain focus
• Strong proficiency with technology

Apply today – this could be more than a job! 26% of our corporate employees started as frontline workers. If you’re ambitious with an entrepreneurial spirit – someone who wants to be a GardaWorld Ambassador – a promising career awaits you!

Not the job for you? Make sure to check out all our jobs! We also have concierge, tactical and even casual roles available.